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Shipping & Returns

Shipping

Due to licensing agreements on our Otis Redding, James Brown, and PoPSie styles we are currently accepting orders only in the North America, United Kingdom, and Japan.  

All orders shipped in contiguous 48 states are sent via USPS Priority Mail for $10. Alaska and Hawaii are shipped for $25. Orders shipped to Japan are sent via USPS Priority Mail for $30. Please note that UPS does not deliver to APO/FPO addresses or P.O. boxes. Please allow 5 business days for order processing and verification, and an additional 7-10 business days for delivery. We are not responsible for any lost, stolen, or damaged shipments. All shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier. Please check back with us periodically for any updates regarding our shipping policies. As we continue to grow, we look forward to being able to ship to all destinations!

Sales Tax

Sales Tax is charged to orders shipped within the state of New York. The applicable tax rate is 8.875%. Sales tax is not charged to states outside of New York (lucky you). 


Returns / Exchanges

We want you to be completely satisfied with your order – if you find that you would like to return your piece to exchange for another size (unfortunately, we do not accept exchanges for a different style), or if you’re just not digging it and would like to do a full return, we will be happy to accommodate! That being said, we do require that returns and exchanges be made within 14 days from date of receipt. Items must be returned in their original undamaged packaging, and buyer is responsible for the cost of the return shipping. Rosser Riddle does not assume responsibility for reimbursement or compensation of returned packages lost in transit or postal errors. Rosser Riddle also reserves the right to deny anyone of an exchange assuming the item(s) intended for exchange does not meet our standard of condition that we accept in order to complete the exchange. Feel free to give us a shout at info@rosserriddle.com should you have any questions!